Returns & Refunds

Our Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a straightforward return process. Please review the details below to understand our return eligibility and procedures.

Return Eligibility

Timeframe: Items must be returned within a specified period from the date of purchase. The item must be unused, in its original condition, and in the original packaging with all tags attached.

Exceptions: Certain items such as opened skincare products, customized items, or items marked as final sale are not eligible for return. Please check the product description for any specific return restrictions.

How to Initiate a Return

To start a return, contact our customer service team with your order number and reason for return. We will provide you with return shipping instructions and a return address. Please ensure items are securely packaged to prevent damage during transit.

Refund Processing

Refund Timeline: Once we receive and inspect your returned item, we will process your refund within a specified number of business days. Refunds will be issued to your original payment method.

Shipping Costs: Original shipping charges are non-refundable unless the return is due to our error or a defective product. Return shipping costs are the responsibility of the customer unless otherwise specified.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will work with you to arrange a replacement or refund at no additional cost to you.

Contact Us

For questions about returns or refunds, please reach out to our customer service team. We are here to help ensure your satisfaction with every purchase.